It is 9am and the morning rush is on at the DrThom surgery in Central London - but there's not a patient in sight. No screaming babies, no harassedlooking new mothers, no coughing pensioners.
Instead, the doctors - some dressed casually in shirts, jumpers and jeans - sit quietly at their computers. This is life at Britain's first online GP service.
Run in conjunction with Lloyds Pharmacy, it is the first national web clinic to be accredited by the Care Quality Commission, which regulates health and social care in England.
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